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Understanding the Challenger disaster
Is there hind sight at play in the review of the Morton Thiokol team?--You bet.
Did they know there was a problem with the "o" rings at low temp.?-- There was a strong suspicion of this based on the data among the engineering team.
Did the engineering team present evidence of the "o" ring temp. and rocket damage in a clear way? -- No. and the launch went forward.
I have been on large project teams where you see a small part of the picture and the press of dead lines is felt every minute. To reach up and pull the brake lever and say "STOP" is very difficult when you do not have that hard evidence in hand. The reprinted letter with the O.K. to launch just makes my heart break. However, it makes the point that the stakes of not understanding that stream of data can be catastrophic.
Yes, the Challenger disaster and cholera epidemic are extreme cases that deal with life and death conditions but the tools Tufte illustrates would go a long way to help us in our day to day practice.
Data - Information - Evidence - Action
A week ago the LA Times ran an article about a well known Architect Tom Mayne and a fire station in Santa Monica which he was designing with another "more traditional" firm. Well the firemen hated the design. They, and many in the community wanted a traditional style, i.e.... Spanish Colonial. While the Mayne design was not really shown in the article (it may or may not have been good) I was shocked that a design had developed so far with out the support of the client. A lack of shared understanding between the Architect and the clients/user was the focus of the press.
There was no common understanding of the critical criteria by which a fire station should be designed. Mayne did not make it clear that while there may be a wide range of designs that are possible, a contemporary structure "cloaked to look Spanish" would be akin to draping a mural of romantic charging horses around the fire truck.
New laws in the Los Angeles area make the fire stations key "survivable buildings" as staging areas for the earthquake plan. The idea of the firemen fighting for red tile roofs and Spanish styling shows that the criteria of design was not understood. The Architect's failure here is to communicate issues so that a review is of ideas, and not of style. The fact that Spanish Architecture was even under discussion at this point in the design process shows how key information which would move his constituents away from their first conceptions was lacking.
From Snow's success in the creation of evidence from data to the fun music chart which illustrate concepts of parallelism Tufte offers us the tools needed to test and implement our designs.
Charting Giacometti's portfolio
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